TidyConsent

The TidyConsent guide

Ten minutes, start to finish. You do not need to read all of it: the plugin's settings screen has a "Getting started" list that ticks itself off as you go. This page is for when you want the detail.

1. Install

  1. Get the plugin ZIP: enter your email and we send you the download link.
  2. In WordPress, go to Plugins → Add New → Upload Plugin, choose the ZIP, and press Install Now, then Activate.
  3. Open Settings → TidyConsent.

That is all it needs to start working. The banner is on, and the tools it recognises are already being held back from visitors who have not chosen.

2. The first five minutes

Settings → TidyConsent
  1. Look at your site as a visitor. Open your home page in a private (incognito) window. You should see the banner. Use a private window because your normal browser may already have a choice saved.
  2. Reload the settings screen. Under What TidyConsent is holding back you will now see the tools it found on your site, and which category a visitor must allow for each.
  3. Try all three answers in the private window: Accept, Reject, and Preferences. After any choice, the small Cookie preferences button in the corner lets a visitor change their mind.

Nothing found? If your site uses none of the eleven tools TidyConsent recognises, the list stays empty. Visitors still get a short banner; there is simply nothing to switch on.

3. Make it look like your site

Settings → TidyConsent → Appearance

Press one of the looks under Start from a look, then adjust. The preview on the right follows every change; visitors see nothing until you press Save Changes.

Accept and Reject always look the same. That is deliberate: a banner that makes one answer stand out is the thing consent rules are written to stop.

Want to try looks before installing? Use the live playground.

Changing the words

Settings → TidyConsent → Wording

Every piece of text can be changed, including each category's name and description. Leave a field blank to keep the built-in wording shown in grey. The four tones at the top fill in the title and message for you.

4. Decide how it behaves

Settings → TidyConsent → Behaviour

About "are you sure?" There is an option to ask visitors to confirm before a rejection is saved. It is off by default, because it makes refusing take two clicks and accepting one. Regulators in the EU and UK treat that as steering. Leave it off if you have visitors there.

5. Your cookie policy page

Settings → TidyConsent → Cookie policy page
  1. Press Create or update Cookie Policy page. A draft page is created.
  2. Open it under Pages and read it. It lists the tools found on your site, what each cookie does, and how long it lasts.
  3. Publish it when it is right. The banner then links to it.

Already have a privacy page? Put its address under Wording → Policy link and the banner links there instead.

The generated policy is a starting point written from what was detected. It is not legal advice, and you are responsible for what your site publishes.

6. The consent log

Settings → Consent Log

Every choice is recorded: when, which categories, and a scrambled form of the visitor's IP address (never the address itself). You can filter by date and export a CSV. The log cannot be edited or deleted from the screen; it is your record of what visitors chose.

7. Scan your site

Settings → TidyConsent → Advanced, then the Agent Scan panel
  1. Under Advanced → Agent Scan service, enter https://api.tidyconsent.com and save.
  2. In the Agent Scan panel, press Run scan. Your home page address is sent to the service, which reads the public page and reports the tools it finds in plain English.
  3. If the proposal looks right, press Apply proposed configuration. Nothing changes until you do.

The scan is optional. With the service address left blank, the plugin contacts nobody.

8. Pro

Pro adds a weekly re-scan that emails you when a new tool appears on your site, and a hosted backup of your consent log.

Buying and switching it on

  1. Buy a plan from the pricing section. After payment you land on a page that shows your license key (TC-XXXX-XXXX-XXXX). Copy it.
  2. Install the Pro add-on from the link on that page, the same way as the free plugin.
  3. Open Settings → TidyConsent Pro, paste the key, and press Activate this site.

Moving to another site, or a new address

Under Sites using this license, press Release next to the old site, then activate on the new one. You can do this yourself at any time.

Cancelling

Press Manage or cancel subscription on the Pro screen. Pro keeps working until the end of the period you paid for. The free plugin is never affected.

9. When something is wrong

I do not see the banner

You have probably already answered it in this browser. Open the site in a private window, or press the corner Cookie preferences button. Also check that Show the consent banner is ticked, and clear your page cache after changing settings.

A tool still loads before the visitor chooses

Almost always a performance plugin is combining or delaying JavaScript, so TidyConsent cannot see the tool's script. In that plugin, exclude the tracker's script from "combine", "minify" or "delay JavaScript". Also check the tool is on the list TidyConsent recognises; a tool that is not on the list is not held back.

My changes do not show on the site

Press Save Changes, then clear your page cache (in your caching plugin, and at your host or CDN if you use one). The preview updates instantly; the live site only changes after saving.

Google Analytics shows fewer visitors than before

That is expected. Visitors who reject, or who have not answered, are no longer measured. That is what asking first means.

"This license is already active on 1 of 1 site(s)"

The key is in use on another address, perhaps your site before a move to HTTPS or a new domain. Under Sites using this license, release the old one, then activate again.

I paid but did not copy my key

Reopen the confirmation page from your browser history; it shows the key for 30 days. Otherwise reply to your payment receipt and we will send it.

I want to style something the settings do not cover

Use Advanced → Your own CSS. The parts you can style and the colour variables are listed beside the box, and the preview shows your CSS as you type.

What happens to my data if I remove the plugin?

Settings are removed. The consent log is kept, because you may need it later, unless you tick Delete the consent log when this plugin is uninstalled under Advanced first.